Refund Policy
At ITI Gold Loan, we strive to provide a seamless and transparent experience for our customers. Below is our refund policy:
Refund Policy:
Excess/Duplicate Payments:
Customers can request a refund for excess or duplicate payments by providing transaction details. Verified claims will be refunded to the original payment source within 3-10 business days.
- Eligibility: Refunds will be processed for customers who have repaid their loan in full or partially, as per the loan agreement.
- Refund Processing: Refunds will be initiated within 3 - 10 working days after loan closure or partial repayment, as applicable.
- Refund Mode: Refunds will be made through bank transfer, NEFT, etc. to the customer's registered account.
Important:
- Any charges or penalties applicable as per the loan agreement will be deducted before processing refunds.
- Customers are advised to review their loan agreement for specific terms and conditions.
Contact Us:
For any queries or concerns regarding our refund and cancellation policy, please reach out to us at 98205 20200, Website : www.itigoldloan.com