The Investment Trust Of India

Incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
Direct all branch level operational activities including business development, customer service & overall administration.
Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
Bring out the best of branches personnel by requisite training, coaching, development & motivation.

Desired Candidate profile-

Graduate/Post Graduate with minimum 4 Years of sales experience in Banking & Financial services can apply for the role. Team Handling experience is must. Gold Loan background will be preferred.

To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
Adhering to high ethical standards and complying with all the laid down processes / policies of ITI - KYC adherence. Verify customers KYC & complete online registration.
Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
Ensure to call customers as per CRM leads and update in the system.
Participate in marketing activities to improve the brand visibility of ITI Gold Loan branch in the catchment areas and to generate leads of prospective customers.
Drive cross-sell of other financial products to existing customers.
Ensure strong follow up for interest collections to keep NPAs in control.

Desired Candidate Profile -

Graduate/Post Graduate with minimum 2 - 3 Years of experience in gold loan valuation

Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at ITI.
Verify customers KYC & complete online registration.
Provide after sales service to existing customers and obtain references from them to increase customer base.
Provide good customer service experience while pledging / releasing /interest payment transactions etc.
Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
Participate in field-marketing activities to improve the brand visibility of ITI Gold Loan branch in the catchment areas and generate leads of prospective customers.
Drive cross-sell of other financial products to existing customers.
Adhere to standard operating procedure of the organization and maintain all important registers at branch level.
Ensure strong follow up for interest collections to keep NPAs in control.

Desired Candidate Profile -

End-to-End ownership of the Sales and Growth of the assigned area
Responsible for Gold Loan Growth & owning and delivering targets for gold loan in the region
Experience of sourcing Gold Loan from Open Market and managing a team of Gold Loan executives & identifying new initiatives to grow the channel and its implementation on the ground
Responsible for achieving Cross Selling products of the region and maintaining relation with Cross selling Peers to ensure smooth implementation of process.
He or she will have to coordinate with multiple stakeholders to solve real-time escalations on ground
Training and mentoring internal team member as well as external partners on a regular basis
Ensuring adherence to laid down instructions with regard to conduct of business and administration by branches
Target oriented leader who can manage relationships and drive business
Data driven approach to sales/RM

Desired Candidate Profile -

Career